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Serving St. Catharines & Niagara Region

IT Services in St. Catharines, Ontario

Professional IT services for St. Catharines businesses. Managed IT, cybersecurity, CRM consulting, and digital solutions delivered by our 8-division technology ecosystem. Serving St. Catharines and the Niagara Region from our Greater Hamilton headquarters with both remote and on-site support.

Get Started(905) 769-0827

Contact Information

Address

435 McNeilly Rd
Stoney Creek, ON L8E 5J5

Serving St. Catharines businesses

Business Hours

Monday - Friday: 9:00 AM - 5:00 PM

24/7 Emergency Support Available

Comprehensive IT Services for St. Catharines Businesses

Our 8-division ecosystem provides everything St. Catharines hospitality, wine tourism, healthcare, and professional services firms need—all coordinated by your dedicated IT Strategy Advisor.

Managed IT Services

24/7 monitoring, help desk support, and proactive maintenance for St. Catharines businesses. Starting at $90/user/month with predictable monthly billing.

Cybersecurity

Comprehensive security solutions including assessments, penetration testing, and compliance consulting (PIPEDA, financial regulations) for St. Catharines' hospitality, healthcare, and professional services firms.

CRM & ERP Solutions

Zoho CRM implementation starting at $2,500 CAD. Perfect for St. Catharines' wine tourism, hospitality, and professional services firms to improve client management and business development.

AI Integration

Microsoft Copilot, custom AI solutions, and workflow automation to help St. Catharines businesses improve efficiency and gain competitive advantages through intelligent automation.

VoIP & Communications

Microsoft Teams Phone and unified communications for St. Catharines businesses. VoIP costs $20-$40/user/month with CRM integration and improved mobility.

Web Development

Custom websites, e-commerce platforms, and web applications with CRM integration for lead capture. Perfect for Niagara wineries and tourism. Projects range from $5,000 to $50,000+ depending on complexity.

Cloud Services

Microsoft 365, Azure, and AWS cloud solutions. Complete cloud migration services with 4-8 week implementation timelines and ongoing cloud management.

IT Strategy & Consulting

Fractional CTO services for St. Catharines businesses. Technology roadmaps, vendor management, and strategic planning starting at $1,500/month with quarterly business reviews.

St. Catharines Areas We Serve

Providing IT services throughout St. Catharines and surrounding communities

Downtown St. Catharines
Port Dalhousie
Grantham
Merritton
St. Patrick's Ward
Fitzgerald
Western Hill
Lake Street business district
Martindale Road area
QEW corridor

Why St. Catharines Businesses Choose Evolved Technology Group

We're the only provider serving St. Catharines with a complete technology ecosystem under one roof

Serving St. Catharines from Greater Hamilton

Based in Stoney Creek, we provide both remote and on-site support to St. Catharines businesses. On-site response within 30-45 minutes for critical issues—faster than GTA-based competitors.

8-Division Technology Ecosystem

Unlike typical IT companies, we offer managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, web development, and strategic consulting under one roof.

Dedicated IT Strategy Advisors

Your personal IT Strategy Advisor coordinates all services, ensures technology alignment with business goals, and provides fractional CTO guidance.

24/7 Support & Monitoring

Round-the-clock monitoring with 1-4 hour response times depending on priority. Emergency support available 24/7/365 for critical issues.

Ready to Transform Your St. Catharines Business with Better IT?

Schedule a free consultation with one of our IT Strategy Advisors to discuss your technology needs and goals.

Schedule ConsultationCall (905) 769-0827

Professional IT Services for St. Catharines, Ontario

Evolved Technology Group provides comprehensive IT services to businesses throughout St. Catharines, Ontario. Our 8-division technology ecosystem delivers managed IT, cybersecurity, CRM/ERP implementation, AI integration, VoIP communications, web development, and strategic IT consulting—all coordinated by dedicated IT Strategy Advisors who serve as your fractional CTO.

Serving St. Catharines from our Greater Hamilton headquarters at 435 McNeilly Rd in Stoney Creek, we provide both remote and on-site support to businesses across Downtown St. Catharines, Port Dalhousie, Grantham, Merritton, St. Patrick's Ward, Fitzgerald, Western Hill, and all St. Catharines business districts. Our proximity to St. Catharines means on-site response within 30-45 minutes for critical issues, faster than many Toronto-based competitors.

Unlike typical IT companies that specialize in one area and refer out the rest, we provide a complete technology ecosystem under one roof. This means your managed IT integrates with your cybersecurity, your CRM connects to your phone system, and your IT Strategy Advisor coordinates everything to ensure technology alignment with your business goals. One point of contact, one invoice, one team accountable for outcomes.

Our St. Catharines clients include hospitality and wine tourism businesses (reflecting Niagara's tourism industry), healthcare practices, professional services firms (legal, accounting, consulting), manufacturing and distribution companies, retail businesses, and agriculture technology companies. We understand St. Catharines' diverse business environment and industry-specific needs including PIPEDA compliance, PHIPA for healthcare, practice management for professional services, and scalable solutions for growing companies.

Frequently Asked Questions

Common questions about IT services in St. Catharines, Ontario

Evolved Technology Group is St. Catharines' leading comprehensive IT service provider, serving the area from our Stoney Creek headquarters. Unlike typical IT companies that only handle one area, we provide 8 specialized divisions (managed IT, cybersecurity, CRM, ERP, AI integration, VoIP, web development, and strategic consulting) that work together under one roof. We serve businesses across St. Catharines, Niagara Falls, Welland, and the entire Niagara Region with both on-site and remote support.

Evolved Technology Group serves St. Catharines businesses from our Greater Hamilton location at 435 McNeilly Rd in Stoney Creek. We're one of the few providers offering a complete technology ecosystem—not just managed IT, but also cybersecurity, CRM/ERP implementation, AI integration, and strategic consulting. Our proximity to St. Catharines means faster on-site response times than Toronto-based competitors, typically 30-45 minutes for emergency calls.

IT services in St. Catharines typically cost $2,000-$15,000 CAD per month depending on company size and services needed. At Evolved Technology Group, managed IT starts at $90/user/month, CRM implementation starts at $2,500, and IT strategy advisory starts at $1,500/month. We provide fixed-price quotes after a free assessment. All pricing is in Canadian dollars with no hidden fees or surprise charges.

Yes, Evolved Technology Group provides same-day on-site support for critical issues to St. Catharines businesses (based on service level agreement). We also offer 24/7 remote monitoring and emergency support for all clients. Standard business support is Monday-Friday 9AM-5PM EST with typical response times of 1-4 hours depending on priority. Our Stoney Creek office is approximately 30-45 minutes from St. Catharines, providing faster response than GTA-based providers.

Evolved Technology Group provides 1-4 hour response times for St. Catharines businesses depending on priority level. Critical issues (server down, security breach) receive immediate response within 1 hour remotely. High priority issues (multiple users affected) get 2-hour response. Standard requests receive 4-hour response during business hours. For on-site support in St. Catharines, we typically arrive within 30-45 minutes for critical issues.

Evolved Technology Group provides both on-site and remote IT support for St. Catharines businesses. We handle 60-70% of issues remotely for faster resolution, but our technicians can travel to St. Catharines for on-site visits when needed—hardware installations, network infrastructure work, server maintenance, and hands-on troubleshooting. We schedule regular on-site visits for St. Catharines clients and provide same-day emergency on-site support when critical issues require physical presence.

Evolved Technology Group serves St. Catharines businesses across manufacturing and distribution, professional services (law firms, accounting, consulting), healthcare and medical practices, hospitality and tourism (reflecting Niagara's wine and tourism industry), retail, and agriculture technology. We understand industry-specific needs—PHIPA compliance for healthcare, practice management for professional services, and scalable solutions for growing companies.

Yes, Evolved Technology Group provides complete Microsoft 365 migration and management for St. Catharines businesses. We migrate from Google Workspace, on-premise Exchange servers, or legacy email systems to Microsoft 365. Our migration process includes planning, user provisioning, email migration with zero data loss, Teams deployment, SharePoint setup, security configuration, user training, and ongoing M365 administration. We're Microsoft partners with certified engineers managing 100+ M365 tenants across Ontario.

Yes, Evolved Technology Group specializes in cloud services for St. Catharines businesses including Microsoft Azure, AWS, Google Cloud, and hybrid cloud solutions. We provide cloud migration, cloud architecture design, cloud security, cost optimization, cloud backup and disaster recovery, and ongoing cloud management. Our cloud solutions help St. Catharines businesses reduce IT costs, improve scalability, enable remote work, and enhance business continuity. Most cloud migrations complete in 4-8 weeks.

Evolved Technology Group's managed IT service for St. Catharines businesses includes 24/7 network monitoring, unlimited help desk support, patch management and updates, antivirus and security management, backup monitoring and testing, cloud services administration (M365, Azure), strategic IT planning and budgeting, vendor management and coordination, and quarterly business reviews. Pricing starts at $90/user/month. Unlike break-fix IT companies, we're proactive—preventing problems before they cause downtime.

Evolved Technology Group can onboard most St. Catharines businesses within 2-4 weeks. Week 1: discovery and assessment, documentation of current environment, agreement and scope finalization. Week 2: deploy monitoring tools, set up help desk access, user onboarding begins. Week 3-4: complete migration of services, final testing, team training, full handover. Larger implementations (50+ users, complex infrastructure) may take 6-8 weeks. We provide a detailed onboarding timeline upfront and can conduct on-site meetings in St. Catharines.

Yes, Evolved Technology Group provides comprehensive compliance consulting for St. Catharines businesses. We help with PIPEDA compliance (privacy requirements for all Canadian businesses), PHIPA compliance (healthcare-specific privacy), financial services regulations, data encryption and access controls, security policies and procedures, incident response planning, staff training and awareness, and compliance auditing. Our Evolved360 Security division specializes in regulated industries including healthcare, legal, financial services, and professional services.

Evolved Technology Group provides 24/7 emergency response for St. Catharines clients experiencing server failures, security breaches, or critical outages. For managed IT clients, our monitoring detects issues immediately and alerts our team. We initiate remote response within 15 minutes for after-hours emergencies, assess the situation, implement emergency procedures (activate backups, isolate compromised systems), and dispatch on-site technicians if needed. Average recovery time for server failures is 2-4 hours with proper backups.

Yes, Evolved360 Security provides comprehensive cybersecurity services for St. Catharines businesses including security assessments, penetration testing, compliance consulting (PIPEDA, financial regulations), managed security monitoring (SOC), incident response, security awareness training, endpoint protection, firewall management, email security, and dark web monitoring. St. Catharines businesses in hospitality, healthcare, and professional services require robust cybersecurity—we specialize in protecting sensitive data and meeting regulatory requirements.

Yes, Evolved360 Digital provides web design and development for St. Catharines businesses. We build custom WordPress sites, e-commerce platforms (perfect for Niagara wineries and tourism), web applications, progressive web apps, and booking systems. Our approach integrates web with your other systems—CRM integration for lead capture, booking systems for hospitality, payment processing for e-commerce, and client portals for professional services. Website projects range from $5,000 for basic sites to $50,000+ for complex web applications.

Evolved Technology Group is the only provider serving St. Catharines with a complete 8-division ecosystem under one roof—managed IT, cybersecurity, CRM/ERP, AI integration, VoIP, EDI/integration, web development, and strategic consulting. Most St. Catharines IT companies offer 1-2 services and refer out the rest. Our IT Strategy Advisors coordinate all divisions, ensuring your technology works together. You get one point of contact, one invoice, one team accountable for outcomes—no vendor finger-pointing when systems don't integrate.

Yes, Evolved360 CRM specializes in Zoho CRM implementation for St. Catharines businesses. Implementation starts at $2,500 CAD and takes 2-4 weeks using our industry-specific templates. We handle data migration from spreadsheets or old CRMs, custom workflow automation, integration with your accounting/ERP systems, team training, and ongoing support. Many St. Catharines hospitality, professional services, and growing companies use our CRM solutions to improve client management, sales tracking, and business development.

Yes, St. Catharines businesses—especially growing companies in hospitality, wine tourism, and professional services—benefit significantly from IT strategic planning. Our IT Strategy Advisors serve as fractional CTOs for St. Catharines companies, providing technology roadmaps, budget planning, vendor selection and negotiation, M&A technology due diligence, compliance guidance, and ensuring technology investments align with business goals. Strategic planning starts at $1,500/month and includes quarterly business reviews, unlimited consulting, and vendor coordination.

Yes, Evolved Technology Group specializes in professional services technology for St. Catharines law firms, accounting firms, wealth management, consulting companies, and medical practices. We provide practice management system integration, client portal development, document management solutions, time and billing systems, secure client communications, compliance consulting (PIPEDA, professional regulations), and cloud-based collaboration tools. Our solutions enable secure remote work while maintaining client confidentiality and regulatory compliance.

Evolved360 VoIP provides Microsoft Teams Phone and unified communications for St. Catharines businesses. We handle VoIP phone system design and deployment, number porting from existing carriers, auto attendant and call routing, CRM integration (click-to-call, call logging), video conferencing, contact center solutions, and ongoing management. VoIP costs $20-$40/user/month and typically pays for itself within 6-12 months through reduced phone costs, improved mobility, and better productivity.

Yes, Evolved360 ERP implements enterprise resource planning systems for St. Catharines businesses. We specialize in Acumatica, Microsoft Dynamics Business Central, SAP Business One, and Zoho ERP. Our ERP expertise includes financial management, inventory control, manufacturing operations, distribution management, multi-company consolidation, and integration with CRM and e-commerce. Many St. Catharines distribution, manufacturing, and hospitality companies use our ERP solutions to scale operations efficiently.

Evolved Technology Group provides comprehensive backup and disaster recovery for St. Catharines businesses including cloud backup (Microsoft Azure, AWS), on-premise backup appliances, hybrid backup solutions, Microsoft 365 backup (email, SharePoint, Teams), automated daily backups, ransomware protection, regular restore testing, and disaster recovery planning with RTO/RPO targets. We ensure St. Catharines businesses can recover quickly from hardware failures, ransomware, or disasters. Backup solutions start at $50/user/month.

St. Catharines businesses should implement layered cybersecurity: endpoint protection (antivirus, EDR), network security (next-gen firewall, intrusion detection), email security (anti-phishing, encryption), multi-factor authentication (MFA), employee security training, regular vulnerability assessments, penetration testing, incident response planning, cyber insurance requirements compliance, and 24/7 security monitoring. Evolved360 Security provides all these services, with assessments starting at $5,000 CAD and managed security monitoring available.

Yes, Evolved Technology Group provides comprehensive remote work IT support for St. Catharines businesses with distributed teams. We handle VPN setup and management, Microsoft 365 collaboration tools (Teams, SharePoint, OneDrive), remote desktop solutions, secure access to company systems, endpoint security for home offices, video conferencing setup, cloud-based phone systems, and help desk support for remote employees. Our solutions enable secure, productive remote work without compromising security or compliance.

Yes, Evolved360 AI provides artificial intelligence and automation solutions for St. Catharines businesses. We implement Microsoft Copilot for M365, custom AI solutions using Azure AI, workflow automation with Power Automate, chatbots and virtual assistants, document processing automation, predictive analytics, and AI integration with your CRM and ERP systems. AI implementations start at $10,000 and help St. Catharines businesses improve efficiency, reduce manual work, and gain competitive advantages through intelligent automation.

Evolved Technology Group serves all St. Catharines areas including Downtown St. Catharines, Port Dalhousie, Grantham, Merritton, St. Patrick's Ward, Fitzgerald, Western Hill, and the St. Catharines business districts along Lake Street, Martindale Road, and the QEW corridor. We serve both St. Catharines' corporate offices and small businesses, providing the same level of service and expertise regardless of location within the Niagara Region.