Fast, reliable IT support for Hamilton businesses. Remote and on-site technical assistance, help desk support, and 24/7 emergency coverage — all delivered by a local team that knows your area.

On-site and remote IT support for businesses throughout the Greater Hamilton area
Downtown Hamilton
Ancaster
Dundas
Waterdown
Stoney Creek
Burlington
Flamborough
Grimsby
From everyday help desk requests to complex technical emergencies, our Hamilton IT support team has you covered
Instant remote assistance for software issues, password resets, email problems, and general IT questions — resolved without waiting for an on-site visit.
Local Hamilton technicians dispatched for hardware repairs, network setup, workstation issues, and anything that requires hands-on attention.
Full support for desktops, laptops, tablets, and mobile devices running Windows, macOS, iOS, or Android across your Hamilton office.
Rapid response to malware, ransomware, phishing attacks, and other cybersecurity incidents affecting Hamilton businesses.
Expert support for Microsoft 365, Teams, SharePoint, OneDrive, and cloud applications your Hamilton business depends on daily.
Round-the-clock emergency IT support for critical outages, server failures, and time-sensitive issues that can't wait until morning.
We're not a distant call centre — we're a local team based in nearby Stoney Creek that understands the Hamilton business community and responds fast when it matters.

Our Hamilton IT support team is ready to help. Book a call or phone us directly for immediate assistance.
Evolved Technology Group provides fast, reliable IT support to businesses throughout Hamilton, Ancaster, Dundas, Waterdown, Stoney Creek, Burlington, and the Greater Hamilton area. Whether you need immediate help desk support, on-site technical assistance, or a long-term IT support partner, our local team is ready to help.
Most IT issues can be resolved remotely within minutes, saving your Hamilton business valuable time. For issues that require a hands-on approach, our local technicians can be on-site across Hamilton typically within 1-4 hours. From workstation repairs to network troubleshooting, we handle it all.
We support Hamilton businesses across manufacturing, healthcare, professional services, construction, legal, accounting, and retail. Our technicians understand the specific software and compliance requirements common in each industry, including PIPEDA and PHIPA for Ontario businesses.
Need occasional help when things go wrong? We offer flexible support options including as-needed break-fix support and fully managed IT plans with proactive monitoring and unlimited helpdesk. Hamilton businesses of all sizes — from 5-person offices to 200+ employee operations — rely on Evolved Technology Group for dependable IT support.
Common questions about IT support in Hamilton
For remote IT support, we typically respond within 15-30 minutes. For on-site support in Hamilton, Burlington, and Stoney Creek, our technicians can usually arrive within 1-4 hours depending on urgency. Emergency 24/7 support is available for critical issues.
Yes, we provide on-site IT support throughout Hamilton including Downtown Hamilton, Ancaster, Dundas, Waterdown, Stoney Creek, and Burlington. Our local technicians are familiar with the Hamilton business landscape and can be dispatched quickly for urgent issues.
We provide comprehensive IT support including remote helpdesk support, on-site technical assistance, workstation and server troubleshooting, network issues, Microsoft 365 support, cybersecurity incident response, hardware repairs, software installation, and 24/7 emergency support for Hamilton businesses.
IT support in Hamilton is available as part of our managed IT packages starting at $90/user/month, which includes unlimited helpdesk support and proactive monitoring. Ad-hoc support is also available for businesses that prefer pay-as-you-go pricing. Contact us for a custom quote based on your Hamilton business's needs.
Yes, our Hamilton IT support team is certified to support Windows, macOS, iOS, and Android devices. We support mixed environments and can manage your entire device fleet regardless of operating system.
Yes, we offer 24/7 emergency IT support for Hamilton businesses with critical issues. Our monitoring systems also proactively detect problems around the clock, often resolving issues before they impact your operations. Standard business hours support is included in all plans, with after-hours coverage available.